Safety for Pets
Our products are covered by the legal warranty, under the terms and conditions established in RDL 1/2007, of November 16th. Any lack of conformity existing at the time of delivery of the product is covered for a period of 3 years from the date of purchase.
It is essential to keep the purchase receipt or invoice proving the acquisition of the product within the warranty period. The usage instructions provided in the product manual must be carefully followed for its initial setup, as well as for its subsequent and proper operation.
This warranty does not cover defects resulting from accidental damage, improper use, or mistreatment of the product, as well as those resulting from inadequate maintenance or repair performed by unauthorized personnel or technical service. In such cases, the buyer will be responsible for the transportation costs and, if applicable, the repair costs.