Privacy Policy

Safety Babyauto S.L. makes available to the users of our websites (hereinafter “Website”) this additional information on data protection (hereinafter, the “Privacy Policy”), in which we provide all the information in a transparent and simple way about the treatments we carry out with your personal data, the purposes for which we process them and the rights they can exercise. This Privacy Policy will always be available on the Website.

1. WHO IS RESPONSIBLE FOR THE TREATMENT?

The company responsible for the processing of your personal data is Safety Babyauto S.L. (hereinafter, “Babyauto”), a company incorporated in accordance with Spanish law, with headquarters at Parque Empresarial Zuatzu – Edificio Donosti, 2ª planta, Oficina 3, 20018 San Sebastián (Gipuzkoa) Spain and CIF B-20964698.

2. WHAT IS A PERSONAL DATA AND A TREATMENT?

Personal data is any information about an identified or identifiable natural person. An identifiable natural person shall be considered any person whose identity can be determined, directly or indirectly, in particular by means of an identifier, such as a name, an identification number, location data, an online identifier or one or more elements of identity. physical, physiological, genetic, psychic, economic, cultural or social of said person.

A personal treatment is any operation or set of operations that we carry out on your personal data, such as, for example, the collection, registration, conservation, use and communication of your data.

3. WHAT PERSONAL DATA DO WE COLLECT?

In order to carry out the data processing specified in this Privacy Policy, we need certain information about you. For this reason, we collect the information that you provide us through the different interaction and communication channels with Babyauto. The data that we can collect about you are:

Name and surname, gender, full address, mobile number and email address
Personal and family information, personal characteristics, preferences and interests
Babyauto product purchase history
Information about your use and navigation through the Website (web page from which you arrive at the Website, layers of the same visited, processes started and abandoned, IP address, type of device from which to access, Internet browser used, time you have stayed on the Website, etc.).
Profiles in social networks.
Satisfaction surveys, ratings and opinions of products.
Any other information that you can provide when contacting us by any means or channel.

4. THROUGH WHAT WAYS DO WE COLLECT YOUR PERSONAL DATA?

We can collect information about you directly through the following channels:

Purchase one of our Babyauto products.
Account registration form.
Product registration form.
Participation in studies and surveys carried out by Babyauto to analyze the state of the market and the valuation of its products
Interaction with Babyauto when using our contact service or customer service: through the different channels that we make available to you.
Interaction with the Website and with Babyauto in social networks: through the use you make of the Website when browsing it and through the interaction you may have with Babyauto through the company’s corporate profiles on different social networks.

5. WHAT ARE YOUR RIGHTS WHEN YOU PROVIDE US WITH YOUR DATA?

A) Right of access

You have the right to have Babyauto confirm whether or not it is treating your personal data, and in this case, the right to know what data it is processing.

B) Right of rectification

It consists of your right to modify your data that is inaccurate or incomplete. Whenever you ask us to rectify any of your personal data, you must indicate what data you want to be modified and accredit them in a timely manner.

C) Right of opposition

You can object at any time to the processing of your data in the legally foreseen cases. However, there are certain cases in which it is legally established that you cannot exercise this right, such as, for example, when the legitimate basis for processing your personal data is the execution of a contract or the fulfillment of a legal obligation on our part. . Except for these assumptions, you can oppose at any time, for reasons related to your particular situation, that personal data that concerns you are subject to treatment by us. This is a right that you can clearly exercise when the data processing is based on our legitimate interest as a company. In the event that you exercise this right, Babyauto will stop processing personal data, being able to anonymize or eliminate them, unless we can prove legitimate reasons for the treatment that prevail over your interests, rights and freedoms, such as their conservation for a reasonable period of time for the formulation, exercise or defense of claims derived from the relationship between Babyauto and the user.

D) Right of deletion

This right allows the cancellation of your personal data. This does not mean that your data will be totally eliminated, but that your data will be kept blocked in a way that prevents its treatment, without prejudice to its being made available to public administrations, judges and courts, for the attention of possible responsibilities that have arisen from the treatment during the prescription period of the latter. Once this period has expired, your data will be duly anonymized or deleted. Remember that while there are contractual obligations pending compliance by either party, we will not be able to delete your personal data.

E) Right to data portability

You have the right to receive and / or transfer to another data controller other than Babyauto those personal data that concern you and that you have provided us. It is only possible to exercise this right when the treatment is based on the execution of a contract or your consent and the treatment is carried out by automated means.

F) Right to limitation in treatment

This right allows you to ask us to suspend the processing of your data when:

You have contested the accuracy of the data, while Babyauto verifies such accuracy.
You have exercised your right to object to the processing of your data, while verifying whether Babyauto’s legitimate reasons prevail over yours as an interested party.

Likewise, this right allows you to request Babyauto to keep your personal data when:

The data processing is illegal and as an interested party you oppose the deletion of your data and request instead a limitation of its use.
Babyauto no longer needs your personal data for the purposes of the treatment, but it does need them for the formulation, exercise, or defense of claims.

You can exercise your rights of access, rectification, cancellation and opposition in accordance with the provisions of the LOPD, at the following address: Parque Empresarial Zuatzu – Edificio Donosti, 2ª planta Oficina 3, 20018 San Sebastián (Gipuzkoa) Spain or at the following email electronic legal@babyauto.com indicating in the subject LOPD.

Likewise, we inform you that, in the event that you consider that Babyauto has not correctly satisfied the exercise of your rights, you may file a claim with the Spanish Agency for Data Protection (AEPD), domiciled at calle Jorge Juan, nº 6, 28001, Madrid (Madrid). If you want to know more information about how to request the protection of the AEPD, you can go to its website, http://www.aepd.es, or request information at the telephone numbers 901 100 099 and 91.266.35.17.

6. WHAT TREATMENTS DO WE CARRY OUT WITH YOUR PERSONAL DATA AND FOR WHAT PURPOSES?

In order to inform you transparently and in detail about the purposes for which we process your data, we have proceeded to separate the information related to each treatment into separate tables. Thus, you will be able to find all the specific information of each of the treatments that we carry out with your data in its corresponding table.

Each descriptive table of the corresponding treatments collects the following information:

1) For what purposes do we process your data?

In this section we explain why and for what purpose we process your personal data.

2) What is the basis that legitimizes us for the processing of your data?

The data protection regulations require that we process your data on a legal basis or justification that legitimizes said treatment. Thus, to process your personal information we can rely on different bases or legal justifications depending on the treatment we carry out of your data. The legal bases for the treatment of your personal data can be:

Legitimate interest: As a company, Babyauto has a legitimate interest in collecting and processing your personal data in order to study and analyze the adequacy of our Website, products and services, to study if they are adapted to the needs of our customers and users or, on the contrary, they must be modified in some specific aspect or they can be improved to better suit those needs or new market trends. It also has a legitimate interest in maintaining regular contact with you to keep you informed about promotional or advertising matters about its products, services, news and promotions. In any case, this legitimate interest is based on an analysis of the adequate balance of our interests in processing your personal data and your rights and freedoms. The result of this analysis will determine which. We may or may not use your personal information for the treatments described in this Privacy Policy (except for the treatment of segmentation and profiling for the sending of commercial communications, for which we require your express consent).
The execution of the contract: The moment you accept the general contracting conditions of Babyauto, you become part of the purchase contract signed with us. In order to process the purchase of a product, we need to collect and process your personal data. Thus, your refusal to provide us with the personal data that is necessary to execute the general contracting conditions will imply the impossibility of you being able to buy the products that Babyauto offers you.
Compliance with a legal obligation: Babyauto as a company acts as responsible for your data and that is why we must comply with a series of obligations imposed by accounting, tax, consumption regulations, etc. In those cases in which the legal justification of any of our treatments is the fulfillment of a legal obligation, your refusal to provide us with those personal data that are legally obligatory will imply the impossibility that we can provide the requested service, since doing so would entail a breach of the regulations to which we are subject.
Your consent: In the event that Babyauto wishes to carry out any treatment of your data whose legal justification cannot be based on any of the reasons explained above, we will previously request your consent for said treatment. In any case, we will duly inform you in advance of all aspects derived from said treatment and you can always withdraw your consent once you have provided it.

3) How long do we keep your personal data?

The conservation time will depend in any case on the treatment that is carried out on your personal information. You must bear in mind that certain accounting, tax, consumer and data protection regulations may oblige us to keep certain customer and user data for a certain time.

4) What are your rights when you provide us with your data?

This column describes the rights that you can exercise over your data, taking into account the treatment that is carried out on them. As we explained in point 5 of this privacy policy, you should bear in mind that depending on the legal basis that legitimizes the processing of your data, your rights may be limited.

Below, you will find a more detailed description of the different treatments that Babyauto performs on your personal data:

1. MANAGEMENT OF THE CONTRACTUAL RELATIONSHIP WITH CLIENTS

For what purposes do we process your data?

Properly process the purchase of a product
Manage the effective payment of the purchased product
Take appropriate actions in cases of breach by the client of its obligations.
Send satisfaction surveys, service ratings, etc.
Manage any incident related to the purchased product.

On what legal basis do we process your data?

Execution of the purchase contract signed by Babyauto and the customer.

How long do we keep your personal data?

Your personal data will be processed by Babyauto while the purchase contract signed by Babyauto and the customer is in force. Subsequently, the personal data provided will be kept for the legally stipulated period of prescription of the actions that may arise as a result of or in relation to the purchase contract signed by Babyauto and the customer. Once the maximum period of data conservation has been reached, Babyauto will anonymize or delete the customer’s personal data.

What are your rights and how can you exercise them?

You can exercise the rights described in section 5 of this Privacy Policy, as stipulated in said section.

2. MANAGEMENT OF THE USER ACCOUNT OF THE WEBSITE

For what purposes do we process your data?

Correctly process the creation of the user account on the Website.
Provide support to the user in the password forgetting and recovery processes.
Enable a section where the user can configure their personal data and the permitted processing of their data.
Include a history of orders placed and in progress.
Include a wish list, products marked as interesting by the user.
Manage and publish the comments, opinions and ratings sent by users on the Website.

On what legal basis do we process your data?

User consent.

How long do we keep your personal data?

Your personal data will be processed by Babyauto as long as the user does not request the deletion of their data or while the user account remains active.

The account will be inactive when the user has not accessed it for a period of two years. After the period of inactivity, Babyauto will anonymize or delete the user’s personal data.

What are your rights and how can you exercise them?

You can exercise the rights described in section 5 of this Privacy Policy, as stipulated in said section.

3. MANAGEMENT OF THE PRODUCT REGISTRATION

For what purposes do we process your registration data?

Properly process the registration card for your Babyauto product.
Inform, if necessary, of the evolution and maintenance of the purchased Babyauto product itself.

On what legal basis do we process your data?

The legal basis for the processing of your data is the express consent that you provide Babyauto to inform you about the evolution and maintenance of your product.

How long do we keep your personal data?

Your personal data will be processed by Babyauto while the product sales contract signed by Babyauto and the client is in force. Subsequently, the personal data provided will be kept duly blocked during the legally stipulated period of prescription of the actions that may arise as a result of or in relation to the product sale contract signed by Babyauto and the client. Once the maximum period of data conservation has been reached, Babyauto will anonymize or delete the personal data of the users.

What are your rights and how can you exercise them?

You can exercise the rights described in section 5 of this Privacy Policy, as stipulated in said section.

4. PROVISION OF THE CUSTOMER SERVICE

For what purposes do we process your data?

Provide a customer service in order to process and respond to queries, doubts or requests for information sent by users.

On what legal basis do we process your data?

User consent.

How long do we keep your personal data?

Your personal data will be processed by Babyauto for as long as it is necessary to process the query, claim, incidence or request for information or until you exercise your right of deletion or opposition.

Subsequently, the personal data provided will be kept during the legally stipulated period of prescription of the actions that may arise.

Upon reaching the maximum period of conservation of personal data, Babyauto will anonymize or delete the user’s personal data.

What are your rights and how can you exercise them?

You can exercise the rights described in section 5 of this Privacy Policy, as stipulated in said section.

5. MANAGING CUSTOMER PARTICIPATION IN MARKET TREND STUDIES

For what purposes do we process your data?

Conduct surveys of customers and users on new market trends and the evaluation of Babyauto products.
Manage any questions or incidents from clients and users that may arise in relation to the study and their participation in it.

On what legal basis do we process your data?

Participant consent.

How long do we keep your personal data?

Once the maximum period of data conservation has been reached, Babyauto will anonymize or delete the participant’s personal data.

Your personal data will be processed by Babyauto during the term of the study, unless you exercise your right of opposition or deletion.

Subsequently, the personal data provided will be kept during the legally stipulated period of prescription of the actions that may arise from the treatment.

What are your rights and how can you exercise them?

You can exercise the rights described in section 5 of this Privacy Policy, as stipulated in said section.

6. MARKETING ACTIONS, ADVERTISING AND SENDING OF COMMERCIAL COMMUNICATIONS BY ELECTRONIC MEANS

For what purposes do we process your data?

Send commercial communications by electronic means for advertising and promotional purposes (not personalized) about Babyauto products, information, news and promotions.
Advertise Babyauto products online and on social media (remarketing cookies).

On what legal basis do we process your data?

The legal basis for the processing of your data is the consent of the users in the case of cookies and the legitimate interest of Babyauto to maintain regular direct communication with its customers and users for marketing purposes.

How long do we keep your personal data?

Your personal data will be processed by Babyauto as long as you do not exercise your right of opposition or deletion. In the event that you exercise these rights, the personal data provided will be kept duly blocked during the legally stipulated period of prescription of the actions that may arise from the treatment. Once the maximum period of data conservation has been reached, Babyauto will anonymize or delete the user’s personal data.

What are your rights and how can you exercise them?

You have the right to object to receiving commercial communications at any time through the following channels:

Revoking your consent at any time by sending an email requesting it to: legal@babyauto.com.
Following the instructions in the footer of the body of each electronic communication you receive.

You can also parameterize the use of cookies through your Internet browser.

Likewise, you can exercise the other rights described in point 5 of this Privacy Policy, as stipulated therein.

7. ANALYSIS, SEGMENTATION AND PROFILING OF CUSTOMERS AND USERS

For what purposes do we process your profiling data?

Analyze and segment the characteristics, personal data, characteristics and purchase history of customers and users in order to obtain common profiles.
Enrich the profiles of customers and users with data obtained from them from other sources (interaction with Babyauto on social networks, etc.).
Carry out marketing analysis and studies in order to design specialized products, services and promotions based on the profiles, characteristics, needs and purchase history and trends of the Babyauto activity sector.
Design commercial and advertising communications by electronic means (email, mms, sms etc.) about products, services, promotions or recommendations in a personalized way based on the characteristics, interests, preferences and history of interaction with Babyauto by users and clients.

On what legal basis do we process your data?

The legal basis for the processing of your data is the legitimate interest of Babyauto to know in depth and detail its customers and users in order to improve its products and services, adapting them in a more personalized way to their needs, trends and interests.

How long do we keep your personal data?

Personal data will be processed by Babyauto while the relationship between users and Babyauto is in force until you exercise your right of opposition or deletion. Subsequently, the personal data provided will be kept duly protected during the legally stipulated period of prescription of the actions that may arise as a result of or in relation to the relationship between Babyauto and the user.

Once the maximum period of data conservation has been reached, Babyauto will anonymize or delete the user’s personal data.

What are your rights and how can you exercise them?

You have the right to object to the processing of your data for the purposes of segmentation, analysis and profiling by notifying us by sending an email requesting it to: legal@babyauto.com.

Likewise, you may exercise the rights described in point 5 of this privacy policy, as stipulated in the aforementioned section.

A. What is segmentation and profiling?

In order to design and send you promotions and commercial and advertising communications that are as personalized as possible according to your needs, trends, characteristics, habits, interests, purchase history or use of the user account, we use segmentation, analytical and profiling techniques to better understand what are your tastes, interests and preferences.

Segmentation and profiling are automated techniques and processes whose purpose is to improve the quality of the customer and user data that we have. The application of profiling techniques on customer and user data does not allow us to discover and define requirements and quality rules on said data, and segmentation techniques allow us to segment customers and users based on the different requirements and rules obtained with the profiling techniques. Thus, we can identify common profiles of clients and users to whom we can offer much more personalized promotions, products, services and information according to their tastes, interests and preferences.

B. What information do we collect to carry out profiling?

To carry out the profiling we need to capture and process the information related in point 3 of this privacy policy, including, your basic data (address, full name and address), your characteristics, preferences, tastes, habits, information about if you have children or not, the age of your children, products marked as interesting in the user account, purchase history, your social media profiles and your interaction with us through our social media profiles (in cases where consent to share this personal information with us), etc.

C. How does profiling affect the sending of commercial communications and promotions electronically?

The profiles obtained are used to offer customers and users promotions, products, services and personalized commercial communications, according to your tastes, preferences, characteristics, purchase history and a list of products marked as interesting. Thus, we avoid offering products and services that do not meet the needs of customers and users or send them promotions or commercial communications that are not of interest to them. The profiling of all your personal data ultimately allows us to better understand our customers and users and provide them with a higher quality service.

As a result, through segmentation and profiling we can group customers and users according to whether they coincide or differ in different rules such as, for example, the products that interest them, the promotions they are most welcomed, their buying habits, needs common or your response to commercial communications sent by Babyauto.

8. ANALYSIS OF USE, OPERATION AND IMPROVEMENT OF THE WEBSITE

For what purposes do we process your data?

Maintain security and protect the Website from malicious or illegal use.
Adapt the Website to the type of device used by the user.
Show the content of the website correct and requested by the user at all times.
Recognize the user when he returns to the Website
Study possible improvements to the Website to optimize the usability and user experience on the Website and implement them.
Facilitate the sharing of Website content through social networks and communication channels.
Study possible improvements to the Website to optimize usability and user experience on the corporate website and implement them.

If you wish to obtain more detailed information about the processing of your personal data while browsing the Website, consult our Privacy Policy.

On what legal basis do we process your data?

Those processing of personal data that are necessary for the proper functioning of the Website are carried out based on the legitimate interest of Babyauto to provide its users with the corporate website and keep it safely accessible. For those data processing that is not necessary for the proper functioning of the Website, Babyauto will ask users for their consent.

How long do we keep your personal data?

We will keep your personal data for the period that each type of cookie needs or until you withdraw your consent or exercise your right to object. Once the maximum period of data conservation has been reached, Babyauto will anonymize or delete the user’s personal data.

What are your rights and how can you exercise them?

You can exercise the rights described in section 5 of this Privacy Policy, as stipulated in said section. You can also parameterize the use of cookies through the Internet browser you use to browse the Website.

9. KEEPING UPDATED SUPPRESSION LISTS TO AVOID BEING CONTACTED IF REQUESTED BY THE CLIENT OR USER

For what purposes do we process your data?

Maintain a deletion list with the confirmation of those customers and users who have requested the deletion of their data or their opposition to the treatment thereof.

On what legal basis do we process your data?

The purpose of this Privacy Policy is to provide information on your rights under the General Data Protection Regulation (“GDPR”) and Regulation (EU) 2016/679 of the European Parliament and of the Council, of April 27, 2016, regarding the protection of natural persons with regard to the processing of personal data and the free circulation of these data and which Directive 95/46 / EC is repealed, it obliges us to respect your rights and maintain evidence of our compliance with your request to exercise the right of deletion.

How long do we keep your personal data?

We will keep your personal data for the legally established period and, subsequently, during the limitation period for the filing of any claim in relation to the effective or deficient response on our part to the right of deletion or opposition that you have exercised.

Once the maximum period of data conservation has been reached, Babyauto will anonymize or delete the user’s personal data.

What are your rights and how can you exercise them?

The rights described in section 5 of this Privacy Policy are limited as this is a treatment based on a legal obligation as explained in that section.

To whom do we communicate your data?

Babyauto may communicate your personal data to companies of the same corporate group, manufacturers, distributors or any other relevant third parties to process or manage the purchase and delivery of your orders, product claims, inquiries about the availability of a product or any other request for information, query or request that you have sent us to through our contact form available on the Website, when necessary.

Other possible third parties to whom we may communicate your data, prior legal requirement or basis that legitimizes the communication:

Legal advisers.
Courts.
Tax administration.
Government bodies and public administration.
Security forces and bodies.
Treatment managers who, in order to provide the necessary services, must access certain information and / or personal data.

The data may be communicated to providers with access to data with whom the obligations and responsibilities they assume in the processing of the data are formalized, as Treatment Managers. Babyauto signs the corresponding treatment commission contracts that include the due guarantees regarding the treatment of personal data, confidentiality and cancellation, destruction or return.

Likewise, we may communicate your personal information in the following cases:

If we, or substantially all of our assets, are acquired by a third party in which case, the personal data that we have about our clients and users will be one of the transferred assets. Any operation of this type will be previously informed and communicated.
To protect the safety and rights of our staff, our customers and users, and our information systems. This includes exchanging information with security forces and bodies or Courts in cases of fraud detection, identity theft or any other use, treatment or illicit act.

7. WHO CAN ACCESS YOUR DATA?

Babyauto informs you that we work with third-party providers whose services are necessary for the correct presentation and usability of the Website and our information systems and that, due to the exercise of their activity, they may have access to your data. This is the case, for example, of providers that help us to improve and optimize our Website, providers of technology services or providers or those who offer us maintenance services for our databases and information systems. Courier and transport companies may also access customer data when necessary to deliver the corresponding prizes in the event of participation in one of our promotional actions.

8. IS YOUR DATA SECURE?

In order to ensure fair and transparent processing of your personal information, we will adopt appropriate procedures that will include the implementation of technical and organizational measures that take into account the possible risk and correct any inaccuracies identified in the personal data processed, so that the risk of any errors is minimized, treating your data fairly and safely.

All the information you provide us will be stored on secure servers. Thus, once we have received all your information, we will use strict security procedures to try to prevent any unauthorized access. Unfortunately, the transmission or communication of information over the internet is not completely secure.

Likewise, we ensure that our service providers also enjoy adequate security standards for the protection of personal data to which they have or may have access, in accordance with the applicable data protection legislation in force in every moment.

9. CHANGES TO THIS PRIVACY POLICY

This Privacy Policy may vary over time due to possible changes of criteria followed at all times by the Spanish Agency for Data Protection or other control authorities, the legislative modifications that may take place and the jurisprudential pronouncements that result from application to this privacy policy. Babyauto therefore reserves the right to modify this Privacy Policy in order to adapt it to said criteria, as well as to jurisprudential or legislative developments.

10. CONTACT

If you have any questions about the treatments we carry out on your personal data, please contact us by email: legal@babyauto.com

This Legal Notice is governed in each and every one of its extremes by Spanish law. In the event of any conflict or discrepancy, the applicable jurisdiction will be that of the Donostia – San Sebastián (Gipuzkoa) courts.

Last version: December 17th 2020